Receptionist script in hotel
Hotel Reservation
Receptionist: Good afternoon! This is Capitol Hotels in Washington, D.C. How may I help you?
Mr. Abrams: Hi, I’d like to schedule a reservation for this upcoming weekend from Friday night until Sunday.
Receptionist: Sure! Let me check and see what rooms are available. Do you need a room with one bed or two?
Mr. Abrams: My wife and I will be visiting the city, but a room with one bed will be just fine.
Receptionist: Alright It looks like we have several rooms available. Would you care for a room with a balcony?
Mr. Abrams: A single room with no balcony will suit our needs just fine. I did notice on your website that you have a pool and an exercise room. Are these facilities available for all hotel guests?
Receptionist: Yes, all hotel guests are allowed access to those facilities. The hotel stay also includes breakfast. We have a restaurant on-site that also serves lunch and dinner, but those meals are not included in your lodging fee.
Mr. Abra English conversation!